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Simple, transparent pricing

Per active participant, not per user. Pay for what you use. No hidden fees.

All plans include unlimited workers, unlimited shifts, and the mobile app.

Starter

For providers with 10-30 active participants

$8 / active participant / month

Minimum $80/month (10 participants)

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  • Participant management with plans & budgets
  • Worker management with clearance tracking
  • Drag-and-drop weekly roster
  • Offline-first mobile worker app
  • Progress notes with goal linking
  • Invoice generation + PACE CSV export
  • Friday close-out wizard
  • Document expiry alerts
  • Basic incident register
  • Email support (< 24h)
Most popular

Growth

For providers with 30-100 active participants

$11 / active participant / month

Minimum $330/month (30 participants)

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Everything in Starter, plus:

  • Reportable incident timers + escalation
  • Restrictive practices register
  • Audit pack export by Practice Standard
  • Family/nominee portal
  • Owner dashboard with action queue
  • Pre-flight claim validation
  • Bulk operations
  • Auditor read-only role
  • Timesheet CSV export (Xero-compatible)
  • Priority support (< 8h, live chat)

Scale

For providers with 80-300+ active participants

$15 / active participant / month

Minimum $1,200/month (80 participants)

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Everything in Growth, plus:

  • Multiple sites / business units
  • SSO with Google or Microsoft
  • API access for integrations
  • Bulk SMS / broadcast channel
  • Dedicated account manager
  • Guided onboarding + data migration
  • 99.9% uptime SLA
  • Phone support (business hours)

All prices are in AUD and exclude GST. Pay annually and save 15%.
Unlimited workers, unlimited shifts, unlimited invoices on every plan.

What counts as an "active" participant?

A participant is active if they have an active plan AND have had at least one billable shift in the last 30 days, OR have been onboarded in the last 30 days. Historical and exited participants are not counted, so you are never penalised for keeping records.

Save 15% with annual billing

No lock-in contract. Cancel anytime with a pro-rata refund.

Monthly: from $80 | Annual: from $68/mo (save $144/year)

Frequently asked questions

A participant is active if they have an active NDIS plan AND have had at least one billable shift in the last 30 days, or have been onboarded in the last 30 days. You are never billed for historical or exited participants.
Yes. You can upgrade or downgrade at any time. Changes are prorated immediately. No penalties.
No. The free trial gives you 30 days of the full Growth tier with no credit card required. The optional onboarding and data migration package ($1,500) is available if you want hands-on help getting started. It is included free on the Scale tier.
Yes. All data is stored in AWS ap-southeast-2 (Sydney). Database, files, cache, backups, and email delivery are all in Australian data centres. No personal information is transferred outside Australia.
The optional onboarding package includes guided migration from spreadsheets or your current system. We help you import participants, workers, and plans. This is included free on the Scale tier.
Your data is preserved for 30 days in read-only mode. You can convert to a paid plan at any time during or after the trial. After 60 days of inactivity, data is exported and the account is closed.
Yes. Registered not-for-profit organisations receive 15% off any tier. Contact us at hello@tendaroo.com with your ABN.

Comparing alternatives?

Honest, side-by-side comparisons against the platforms providers most often evaluate alongside Tendaroo.

Tendaroo vs SupportAbility

SupportAbility targets mid-to-large NDIS organisations with deep compliance scaffolding. Tendaroo targets small-to-mid providers wanting fast time-to-value. Where each wins.

Read the comparison →

Tendaroo vs Lumary

Lumary is enterprise NDIS software on Salesforce with a 3–6 month implementation. Tendaroo is built for small-to-mid providers wanting to be running this week, not Q4.

Read the comparison →

Tendaroo vs ShiftCare

ShiftCare wins on raw price at most NDIS provider sizes. Tendaroo wins on predictability and at high participant-to-worker ratios. Honest breakdown.

Read the comparison →

Ready to streamline your NDIS operations?

Start your free 30-day trial. No credit card required.

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